Official launch of the WHO, The World Bank and The BMJ Collection on Quality of Care

In preparation for Universal Health Coverage Day,  global and national leaders and experts launched on 11 December 2023 The BMJ Collection on Quality of Care. Developed in collaboration with the World Health Organization and The World Bank, the Collection shares critical thinking on both the emerging priorities and unfinished agenda for improving quality of care in low- and middle- income countries.

The webinar discussed and reflected on topics in the Collection related to :

  • Creating an enabling and supportive environment for implementing quality of care
  • Engaging communities and other stakeholders in quality of care initiatives
  • Innovating to advance quality of care

All of the articles are available to read Open Access:


Welcome and introduction: Kathleen Hill, Senior Principal Technical Advisor​, MOMENTUM Country and Global Leadership/Jhpiego

Opening remarks:  

Bruce Aylward, Assistant Director-General UHC and Life Course​, World Health Organization Geneva

Monique Vledder​, Head of the Global Health, Nutrition and Population Department​, The World Bank

Kamran Abbasi​, Editor in Chief, The BMJ 

Panel discussions:

Panel 1: Creating an enabling environment for Quality of Care

Facilitated by Anshu Banerjee, Director, Department for Maternal, Newborn, Child and Adolescent Health, and Ageing, WHO Geneva

Matron Margaret Mannah, Program Manager, National Quality Management Programme, Ministry of Health and Sanitation, Sierra Leone

Munir Kassa, Senior Technical Advisor, Ministry of Health, Ethiopia

Selina Dussey, Acting Head, Quality Management Unit, Ministry of Health, Ghana

Panel 2: Engaging for Quality of Care

Facilitated by Blerta Maliqi, Unit Head, Quality of Care, Department for Integrated Health Services, WHO Geneva

Bongani Chikwapulo​, Head of Norms and Standards, Quality Management Directorate, Ministry of Health and Population, Malawi

Rajat Chabba, Technical Director, Market Solutions, Jhpiego  ​

Minara Chowdhury​, Senior Director, Institute for Healthcare Improvement​

Panel 3: Innovating for Quality of Care

Facilitated by Sanam Roder-DeWan, Lead, Service Delivery Redesign, The World Bank​ & Associate Professor of Community and Family Medicine Dartmouth Medical School, Hanover, USA

Andrews Ayim​, Deputy Director Policy, Policy, Planning, Monitoring and Evaluation Division, Ghana Health Service

Mickey Chopra​, Global Solutions Lead for Service Delivery,  Health Nutrition and Population global practice, The World Bank​

Hema Magge​, Senior Program Officer, Newborn Health, Bill and Melinda Gates Foundation

Wrap-up: Kathleen Hill, Jhpiego

Closing remarks:

  • Juan Pablo Uribe, Global Director, Health, Nutrition and Population, The World Bank and the Global Financing Facility
  • Rudi Eggers, Director, Department for Integrated Health Services, WHO Geneva

This webinar was co-hosted by the World Health Organization, The World Bank and The BMJ.

Photo credits: © WHO / Fanjan Combrink

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