Step 2- analysing the problem and measuring quality of care

The Quality of Care Network organised a webinar on 'Point of care quality improvement, step 2: analysing the problem measuring quality of care’ on 17 May, 2017.

Pierre Barker explained how the Quality of Care Network is designed to support quality improvement. He presented possible frameworks to organize change ideas, measurement systems, and tools to help quality improvement teams prioritize issues and get to their root causes.

Bennett Nemser presented the role of monitoring and evaluation in support of quality improvement and learning. He emphasized how point-of-care measurement plays a role in the broader learning agenda of the country and how the strengthening of monitoring systems should take into consideration other users at the district / regional and national level.

This is the third webinar in a series on point of care quality improvement. See the whole series

(Photo: Four day-old baby boy, Godfred Ackon, during a post-natal check-up at the Elmina Urban Health Centre in the Central Region of Ghana  in May 2012. ©UNICEF/Quarmyne)

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  • speakers
    Pierre Barker, Chief Global Partnerships and Programs Officer at the Institute for Healthcare Improvement Bennett Nemser, WHO Monitoring and Evaluation consultant