Tanzania’s Star Rating System: from quality assurance to quality improvement in primary health care facilities

Added on : 28 April 2020

By: Quality of Care Network Secretariat

The Network for Improving Quality of Care for Maternal, Newborn and Child Health (Quality of Care Network) organized a a webinar on 30 April, 2020, on Tanzania’s facility quality assessment system. The Star Rating System, which has been implemented in all primary care facilities on the mainland – over 6,993 facilities - assesses 11 domains of service delivery and rates them on a scale of 1 to 5 stars. The webinar looked into the mechanisms through which facility-level quality improvement occurs using the Star Rating System, in particular how accountability, learning and group identity were prerequisites to quality improvement.

Access the recording and presentations http://www.qualityofcarenetwork.org/webinars/recording-and-materials-webinar-tanzania-star-rating-system

Presenters:

  • Dr Talhiya Yahya, Coordinator for Quality Management in Tanzania’s Ministry of Health, Community Development, Gender, Elderly and Children will explain how the Star Rating System supports the broader national efforts to improve quality of care. Dr Yahya coordinates the star rating assessments of health facilities.
  • Dr Sanam Roder-DeWan Sanam, Health Specialist with UNICEF Tanzania and Principal Investigator for the Star Rating Evaluation, will detail the lessons learnt from the initiative and the value of the Star Rating instrument as a quality measurement tool.
  • Nana A. Mensah Abrampah, Technical Officer in the Department of Integrated Health Services, WHO, will talk about quality assurance as one component of achieving quality improvement. She will also address the need to maintain quality essential health services during the COVId-19 outbreak.

 

See all previous Quality of Care Network’s webinars

Photo: Bertha Andrews Ndikwege, her baby and Dr Anna Majule, in Dar es Salaam, Tanzania, in May 2015.© UNICEF/UNI197947/Schermbrucke.

Updates